At Bride & Things, we strive to ensure your order reaches you safely and on time. Below is everything you need to know about our shipping process, delivery times, and our responsibility in case of issues during transit.
- Liability: Bride & Things cannot be held responsible for lost, stolen, or damaged parcels during delivery. We recommend you check your delivery details at checkout and contact us immediately if any issues arise. We'll do our best to assist with resolving any delivery-related problems.
- Lead Time: Our lead time is +-21 business days or by arrangement. Delivery may be sooner depending on the items ordered. We follow strict production processes to ensure the highest quality. Please add your required delivery date during the check-out process.
- Delivery Times: Courier delivery times may vary depending on the destination. Orders are typically delivered within 3 to 5 business days after dispatch. Please note that delays may occur due to public holidays, weekends, or unforeseen circumstances.
- Order Dispatch: All orders are dispatched via reliable road freight with ‘to door’ or ‘own courier’ options. We will provide tracking details as soon as your order is shipped, so you can monitor its progress until delivery.
